About Apple
Apple develops hardware and software products for consumers and professionals.
About the role
The Media Services infrastructure team in Paris keeps streaming, downloads and catalogue services running for millions of people across Europe. Traffic is uneven: it can triple in a few minutes when a popular series releases a new episode at 09:00 CET on a Friday.
We are hiring a Site Reliability Engineer to help us prepare for those moments. You will join a team of nine engineers working on-site in our Paris office, and you will collaborate daily with teams in Cupertino, Cork and Munich.
What you’ll do
- Design and run capacity tests ahead of major releases, then adjust autoscaling and caching rules based on the results.
- Improve observability across the stack:
- define service level objectives with each product team
- build dashboards and alerts that point to causes, not only symptoms
- remove noisy alerts. Last quarter we cut paging volume by 38%, and we want to keep going.
- Take part in an on-call rotation, about one week in six, with compensation for every on-call day.
- Lead blameless post-incident reviews and follow up on the action items.
- Automate routine work, from certificate rotation to node replacement.
What we’re looking for
- Five or more years running production systems at scale.
- Deep Linux knowledge and experience with container orchestration, especially Kubernetes.
- Strong programming skills in Go, Python or Swift. You will write production code, not only scripts.
- A methodical approach to incidents: you stay calm, communicate clearly and write things down.
- Professional working proficiency in English. French is useful but not required.
Nice to have
- Experience with content delivery networks and video streaming protocols.
- Familiarity with chaos engineering or game-day exercises.
- Contributions to open source tooling for monitoring or deployment.
Compensation and benefits
- Base salary of €72,000–€90,000, plus restricted stock units and an annual bonus.
- 25 days of paid leave plus 10 RTT days (reduced working time days), as is common in France.
- Comprehensive health coverage (mutuelle) for you and your family.
- 50% reimbursement of your Navigo transit pass, as required by French law, and an additional €600/year sustainable mobility allowance.
- An on-site role in central Paris, with standard hours of 09:30–18:00 and flexibility around on-call weeks.
How to apply
Please send your CV and a short description of an incident you helped resolve, focusing on how you found the root cause. Two or three paragraphs are enough.
Our process takes about four weeks:
- A screening call with a technical recruiter.
- A systems design interview, where we scale a simple service together.
- A troubleshooting exercise on a broken Linux environment.
- Interviews with the hiring manager and a partner team.
All candidates must be eligible to work in France or the EU. More details are on the company profile, and you can also look at other infrastructure roles.
