Help center
Explore our Help Center for answers to your questions and assistance.
Account management
Learn how to create a job board account, update your profile, and manage your settings.
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Reporting a suspicious listing or scam
Learn the warning signs of fake job offers, how to report a listing or employer on HireWise, and what our trust team does after you report it.
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Accessibility and keyboard shortcuts
Use HireWise with a keyboard or screen reader, adjust display settings, and learn the shortcuts for searching, saving and applying to jobs.
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Exporting and deleting your data
Download a copy of your HireWise data or delete your account under the GDPR. Find out what is included, what we keep, and the 30-day timeline.
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Customer support
Get help with your job board account, troubleshoot issues, and contact support if you need assistance.
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Security & fraud protection
Learn how to keep your job board account safe, avoid scams, and protect your information from fraud.
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Billing & payouts
Learn how to manage payments for job posts, request invoices, and troubleshoot billing or payout issues.
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Posting your first job
A step-by-step guide for employers: create a company profile, write a clear listing, choose a plan and publish your first job on HireWise.
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Editing or closing a job listing
Update a live job, extend its deadline, pause applications or close the listing once the role is filled, without losing your applicant history.
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Applying to a job and tracking applications
How to apply through HireWise, what each application status means, and how to follow up or withdraw an application from your dashboard.
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Need help?
Need help with hiring or applying?
Whether you're posting a job or applying to one, we're here to support you. Submit a ticket and our team will help you get unstuck quickly.